Booking Policies
Booking policies
* Please ensure that the following booking information is correct: full name, email address, telephone number, carnival destination, service(s), time, and date.
* All PAYMENTS ARE non-refundable!
* Prices on our booking site may vary based on demand.
* Any changes in service prices will not impact your remaining balance; it will stay
the same as it was with your initial payment.
* Final payment must be made before or on the payment due date. Failure to do so will result in cancellation without a refund.
* Final payments will be made via PayPal, and clients will receive an invoice via email 2-4 weeks before the payment due date.
* After final payment due date. Appointment(s) must be confirmed with FULL PAYMENT.
*If your appointment booking/s is cancelled due to non-payment by the final due date, you have a two-week window to reactivate your slot at the same time (if available) or choose another available time slot. A reactivation fee of $25 USD will apply to proceed with your appointment.
*Your reactivation period expires two weeks after cancellation, after which your deposits will no longer be accessible or refunded.
* Carnival Glam World Tour - 2024 destinations
FINAL PAYMENT DATES:
-Miami Carnival - 31st August, 2024
Carnival Glam World Tour - 2025 destinations
FINAL PAYMENT DATES:
-Trinidad Carnival 2025 - 27th November, 2024
-Vincy Mas - 31st May, 2025
-St. Lucia Carnival - 31st May, 2025
-Crop Over - 30th June, 2025
-Antigua Carnival - 30th June, 2025
-Spice Mas - 30th June, 2025
*Pre-registration will commence one week after the completion and confirmation of a Carnival Destination for the upcoming year. A registration fee of $25usd will be required to secure your booking. Please be aware that all other booking policies will also be applicable. Once the pre-registration period has ended, a 50% deposit will be required.
*Pre-registration ending date for 2025 destinations:
-Trinidad Carnival 2025 – 1st September 2024
-Vincy Mas - 1st October 2024
-St. Lucia Carnival - 1st October 2024
-Crop Over - 1st October 2024
-Antigua Carnival - 1st October 2024
-Spice Mas -1st October 2024
* All clients must complete a client profile card within 24 hours of receiving the form link via email.
* Clients must arrive no later than 30 minutes before the booked appointment time for registration. Valid picture ID and booking confirmation details are required (preferably digital).
* If a client arrives 10 minutes after their booked appointment time, the booking will be canceled without a refund. Alternatively, a penalty fee of $75 USD can be paid to rebook on our walk-in client's list, which operates on a first-come, first-served basis if available.
* Appointment rescheduling can only be done no later than 3 days before the appointment date.
* Clients are permitted one reschedule for each appointment. Following this, a $25 USD fee will be applied for each subsequent change.
* If a client wishes to transfer bookings to someone else, please send an email to CGWT to confirm adjustments no later than 2 weeks before the appointment date. This must be for the same date & time. Only one transfer per booking.
* Cancellations must be made at least two weeks prior to the service date.
A cancellation fee of $50 will be deducted from your deposit or full payment. Any remaining balance after the fee has been deducted will be issued as a service credit, which can be used within two years.
*Cancellations made less than two weeks before the service date will not be eligible for a service credit.
* Redeem code cannot be combined.
* Redeem code can only be applied when active. Kindly note redeem code cannot be applied on past bookings or when expired.
***Important Information Regarding Add-On Services**
If you have selected and paid for add-on services with your booking, please ensure that you book each service separately using the redeem code provided in your confirmation message. This will secure your preferred time slot(s).
If you use the redeem code without booking and paying for the add-on service separately, your add-on service will be cancelled immediately. Clients found misusing redeem codes to fraudulently book services will be banned. Such clients are not entitled to refunds for deposits or payments.
* You may transfer your booking to another carnival destination attended by CGWT within the same year. To be eligible for this transfer, please contact us at least 6 weeks before your original appointment date. If you request the transfer with less than 6 weeks' notice, a penalty fee of $100 USD will apply.
* By agreeing to these booking policies, the client allows Carnival Glam World Tour to take before and after pictures for promotional and advertising purposes on its website, social media platforms, or any promotional advertising. This agreement serves as a release authorizing Carnival Glam World Tour to use photography and videography for marketing purposes.
* Kindly note house calls are NOT AVAILABLE on Carnival Days in ANY DESTINATIONS.
* Carnival Glam World Tour ensures that all brushes and makeup products are kept sanitized between every makeup application. Any skin conditions or cosmetic allergies should be reported by the client to the makeup artist before cosmetic application and in their client profile card. By agreeing to these policies, the client releases Carnival Glam World Tour, its artists, assistants, and all staff from any liabilities for any allergic reactions caused due to a lack of information stated on the client profile card.
*Upon completion of your service, you must approve your Carnival Glam Beauty experience before leaving the service provider. Please be aware that once you have exited our service location, you will not be able to return for any changes to your Carnival Glam service.
*Additionally, Carnival Glam World Tour is not responsible for any alterations to your beauty service application after it has been applied. This includes, but is not limited to, situations where you shower and wet your makeup, hair, or airbrush body bronzing, or apply other products to these areas.
*Refunds are not available for complimentary or free offerings. Refunds are only provided for paid services, such as makeup, hair, or airbrush body bronzing, if the service is canceled for any reason.
* In the operational framework of CARNIVAL GLAM WORLD TOUR, if unforeseen circumstances like flight delays or cancellations, baggage loss by airlines, hurricanes, storms, pandemics, accidents, or sudden safety changes in a destination occur, our team retains the right to cancel bookings. In such cases, clients will receive a service credit valid for up to two years, usable in any destination. Legal documentation will be furnished to clients accordingly.